For employees

For employees
bt star  Effective communication; bt star  Customer care;
bt star  Presentation skill; bt star  Change management;
bt star  Risk management; bt star  Conflict and complain management;
bt star  Emotional intelligence; bt star  Complex problem solving;
bt star  Cross cultural skill; bt star  Creative thinking;
bt star  Service orientation; bt star  Critical thinking;
bt star  Time management;   

WSS11